Privacy Policy

Most Recent Update: 4-2-2024

This Privacy Policy explains how NGIN, LLC collects, uses and discloses personal information of its customers, prospective customers, and visitors to its website at


Information collected directly from you: We may collect personal information directly from you. Examples of collection are when reaching out to us for support, by signing up for our service, by contacting us via contact form. Personal information we collect directly from you may include first name, last name, company name, phone number, and email address.
Information collected from your device: Our website may use tracking technologies such as cookies, web beacons, pixels, and other similar technologies to automatically collect certain information from your device, including for example your IP address, browser and operating system information, geographic location, referring website address, and other information about how you interact with the website. Our website may also use cookies to personalize your experience and enable certain features. You may disable cookies in your web browser however parts of our website may not function properly. More information about blocking and deleting cookies is available at Our email campaigns may also use tracking technologies such as web beacons, pixels and other similar technologies to automatically collect certain information such as your IP address, browser type and version, and email engagement statistics.
Information collected from our advertising partners: We may collect personal information about you from our advertising partners. Personal information we collect from our advertising partners may include your demographic information, shopping history, and geographic location.


We use information collected directly from you to provide you with our services and to help facilitate support requests. We will also use this information if we need to send out alerts about your service or items affecting your service. We may also use this information to market our products and services to you, including by email and text message subject to your consent.
We use information collected automatically from your device to let our website function.
We use information collected from our advertising partners to market products and services.


We may use third-party service providers to assist us with providing and marketing our products and services to you and we may share your information with such third parties for these limited purposes.
● We may elect to use a digital marketing platform in the future to keep you informed of current news as well as any future marketing. If we add a digital marketing platform this page will be updated.
● We use Connectwise as a CRM. This can be used to send out invoices, communicate on open tickets, or send out announcements. The connectwise website it located at and the connectwise privacy policy is located at
● We use Deskdirector for our client portal. This provides a seamless way for you to interact with NGIN, LLC. Their website can be found at and their privacy policy at
We may also share your personal information if necessary to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.


If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us.
If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us.
You may have the right to request access to the personal information we hold about you, to port it to a new service, or to request that your personal information be corrected or deleted. To exercise any of these rights, please contact us at
We may update this Privacy Policy at any time. Please review it frequently.
If you have any questions about this policy or our privacy practices, please contact us at